Ida-Joy uses UPS (United Parcel Service) and US Mail Service.
Deliveries via other carriers or expedited services will be charged an additional $5.00

Delivery Time:
All shipments are FOB Beachwood, OH
UPS Ground takes approximately 7 to 10 business days, plus an additional 2 days for AK & HI
Express Delivery: 3 to 5 business days

Back Orders:
Ida-Joy makes every effort to insure any item you order will be available. From Time to time we may temporarily diminish our supply. Back-ordered items will not be charged on your original order. You will be invoiced/charged separately for any back-ordered item once it is shipped.

Sales Tax:
Ohio Sales Tax will be applied to all orders shipped to a Ohio location and will be calculated on all items except Breast prostheses and mastectomy Bras (pocketed).

All merchandise may be returned for credit, refund or exchange. Please all up to four (4) weeks for your refund or credit.